{"id":2309,"date":"2024-10-22T16:18:14","date_gmt":"2024-10-22T16:18:14","guid":{"rendered":"https:\/\/iestpmgl.edu.pe\/?page_id=2309"},"modified":"2024-10-31T05:18:07","modified_gmt":"2024-10-31T05:18:07","slug":"libro-de-reclamaciones","status":"publish","type":"page","link":"https:\/\/iestpmgl.edu.pe\/libro-de-reclamaciones\/","title":{"rendered":"Libro de Reclamaciones"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2309\" class=\"elementor elementor-2309\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-18ed487 e-flex e-con-boxed e-con e-parent\" data-id=\"18ed487\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e16e522 elementor-widget elementor-widget-wpforms\" data-id=\"e16e522\" data-element_type=\"widget\" data-widget_type=\"wpforms.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style id=\"wpforms-css-vars-root\">\n\t\t\t\t:root {\n\t\t\t\t\t--wpforms-field-border-radius: 3px;\n--wpforms-field-border-style: solid;\n--wpforms-field-border-size: 1px;\n--wpforms-field-background-color: #ffffff;\n--wpforms-field-border-color: rgba( 0, 0, 0, 0.25 );\n--wpforms-field-border-color-spare: rgba( 0, 0, 0, 0.25 );\n--wpforms-field-text-color: rgba( 0, 0, 0, 0.7 );\n--wpforms-field-menu-color: #ffffff;\n--wpforms-label-color: rgba( 0, 0, 0, 0.85 );\n--wpforms-label-sublabel-color: rgba( 0, 0, 0, 0.55 );\n--wpforms-label-error-color: #d63637;\n--wpforms-button-border-radius: 3px;\n--wpforms-button-border-style: none;\n--wpforms-button-border-size: 1px;\n--wpforms-button-background-color: #066aab;\n--wpforms-button-border-color: #066aab;\n--wpforms-button-text-color: #ffffff;\n--wpforms-page-break-color: #066aab;\n--wpforms-background-image: none;\n--wpforms-background-position: center center;\n--wpforms-background-repeat: no-repeat;\n--wpforms-background-size: cover;\n--wpforms-background-width: 100px;\n--wpforms-background-height: 100px;\n--wpforms-background-color: rgba( 0, 0, 0, 0 );\n--wpforms-background-url: none;\n--wpforms-container-padding: 0px;\n--wpforms-container-border-style: none;\n--wpforms-container-border-width: 1px;\n--wpforms-container-border-color: #000000;\n--wpforms-container-border-radius: 3px;\n--wpforms-field-size-input-height: 43px;\n--wpforms-field-size-input-spacing: 15px;\n--wpforms-field-size-font-size: 16px;\n--wpforms-field-size-line-height: 19px;\n--wpforms-field-size-padding-h: 14px;\n--wpforms-field-size-checkbox-size: 16px;\n--wpforms-field-size-sublabel-spacing: 5px;\n--wpforms-field-size-icon-size: 1;\n--wpforms-label-size-font-size: 16px;\n--wpforms-label-size-line-height: 19px;\n--wpforms-label-size-sublabel-font-size: 14px;\n--wpforms-label-size-sublabel-line-height: 17px;\n--wpforms-button-size-font-size: 17px;\n--wpforms-button-size-height: 41px;\n--wpforms-button-size-padding-h: 15px;\n--wpforms-button-size-margin-top: 10px;\n--wpforms-container-shadow-size-box-shadow: none;\n\n\t\t\t\t}\n\t\t\t<\/style><style id=\"wpforms-css-vars-elementor-widget-e16e522\">\n\t\t\t\t.elementor-widget-wpforms.elementor-element-e16e522 {\n\t\t\t\t\t--wpforms-field-size-input-height: 43px;\n--wpforms-field-size-input-spacing: 15px;\n--wpforms-field-size-font-size: 16px;\n--wpforms-field-size-line-height: 19px;\n--wpforms-field-size-padding-h: 14px;\n--wpforms-field-size-checkbox-size: 16px;\n--wpforms-field-size-sublabel-spacing: 5px;\n--wpforms-field-size-icon-size: 1;\n--wpforms-label-size-font-size: 16px;\n--wpforms-label-size-line-height: 19px;\n--wpforms-label-size-sublabel-font-size: 14px;\n--wpforms-label-size-sublabel-line-height: 17px;\n--wpforms-button-size-font-size: 17px;\n--wpforms-button-size-height: 41px;\n--wpforms-button-size-padding-h: 15px;\n--wpforms-button-size-margin-top: 10px;\n\n\t\t\t\t}\n\t\t\t<\/style><div class=\"wpforms-container wpforms-container-full wpforms-render-modern\" id=\"wpforms-2485\"><form id=\"wpforms-form-2485\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"2485\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/wp-json\/wp\/v2\/pages\/2309\/\" data-token=\"86182060d430b26b39d2c6c81f50cf9d\" data-token-time=\"1733964172\"><noscript class=\"wpforms-error-noscript\">Por favor, activa JavaScript en tu navegador para completar este formulario.<\/noscript><div class=\"wpforms-hidden\" id=\"wpforms-error-noscript\">Por favor, activa JavaScript en tu navegador para completar este formulario.<\/div><div class=\"wpforms-field-container\"><div id=\"wpforms-2485-field_1-container\" class=\"wpforms-field wpforms-field-html\" data-field-id=\"1\"><div id=\"wpforms-2485-field_1\" aria-errormessage=\"wpforms-2485-field_1-error\"><h3 align=\"center\">IDENTIFICACI\u00d3N DEL CONSUMIDOR RECLAMANTE<\/h3><\/div><\/div><div id=\"wpforms-2485-field_2-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"2\"><fieldset><legend class=\"wpforms-field-label\">Nombre <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><div class=\"wpforms-field-row wpforms-field-large\"><div class=\"wpforms-field-row-block wpforms-first wpforms-one-half\"><input type=\"text\" id=\"wpforms-2485-field_2\" class=\"wpforms-field-name-first wpforms-field-required\" name=\"wpforms[fields][2][first]\" aria-errormessage=\"wpforms-2485-field_2-error\" required><label for=\"wpforms-2485-field_2\" class=\"wpforms-field-sublabel after\">Nombre<\/label><\/div><div class=\"wpforms-field-row-block wpforms-one-half\"><input type=\"text\" id=\"wpforms-2485-field_2-last\" class=\"wpforms-field-name-last wpforms-field-required\" name=\"wpforms[fields][2][last]\" aria-errormessage=\"wpforms-2485-field_2-last-error\" required><label for=\"wpforms-2485-field_2-last\" class=\"wpforms-field-sublabel after\">Apellidos<\/label><\/div><\/div><\/fieldset><\/div><div id=\"wpforms-2485-field_3-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"3\"><label class=\"wpforms-field-label\" for=\"wpforms-2485-field_3\">Domicilio: <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-2485-field_3\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][3]\" aria-errormessage=\"wpforms-2485-field_3-error\" required><\/div><div id=\"wpforms-2485-field_4-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"4\"><label class=\"wpforms-field-label\" for=\"wpforms-2485-field_4\">DNI\/CE\/PASAPORTE: <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-2485-field_4\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][4]\" aria-errormessage=\"wpforms-2485-field_4-error\" required><\/div><div id=\"wpforms-2485-field_5-container\" class=\"wpforms-field wpforms-field-phone\" data-field-id=\"5\"><label class=\"wpforms-field-label\" for=\"wpforms-2485-field_5\">Tel\u00e9fono <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"tel\" id=\"wpforms-2485-field_5\" class=\"wpforms-field-large wpforms-field-required wpforms-smart-phone-field\" data-rule-smart-phone-field=\"true\" name=\"wpforms[fields][5]\" aria-label=\"Tel\u00e9fono\" aria-errormessage=\"wpforms-2485-field_5-error\" required><\/div><div id=\"wpforms-2485-field_6-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"6\"><label class=\"wpforms-field-label\" for=\"wpforms-2485-field_6\">Correo electr\u00f3nico <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" id=\"wpforms-2485-field_6\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][6]\" spellcheck=\"false\" aria-errormessage=\"wpforms-2485-field_6-error\" required><\/div><div id=\"wpforms-2485-field_7-container\" class=\"wpforms-field wpforms-field-html\" data-field-id=\"7\"><div id=\"wpforms-2485-field_7\" aria-errormessage=\"wpforms-2485-field_7-error\"><h3 align=\"center\">IDENTIFICACI\u00d3N DEL BIEN CONTRATADO<\/h3><\/div><\/div><div id=\"wpforms-2485-field_9-container\" class=\"wpforms-field wpforms-field-radio wpforms-list-2-columns\" data-field-id=\"9\"><fieldset><legend class=\"wpforms-field-label\">Opciones m\u00faltiples <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-2485-field_9\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-2485-field_9_1\" name=\"wpforms[fields][9]\" value=\"Servicio\" aria-errormessage=\"wpforms-2485-field_9_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-2485-field_9_1\">Servicio<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-2485-field_9_2\" name=\"wpforms[fields][9]\" value=\"Producto\" aria-errormessage=\"wpforms-2485-field_9_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-2485-field_9_2\">Producto<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-2485-field_10-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"10\"><label class=\"wpforms-field-label\" for=\"wpforms-2485-field_10\">Descripci\u00f3n del bien contratado <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><textarea id=\"wpforms-2485-field_10\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][10]\" aria-errormessage=\"wpforms-2485-field_10-error\" required><\/textarea><\/div><div id=\"wpforms-2485-field_11-container\" class=\"wpforms-field wpforms-field-html\" data-field-id=\"11\"><div id=\"wpforms-2485-field_11\" aria-errormessage=\"wpforms-2485-field_11-error\"><h3 align=\"center\">DETALLE DE LA RECLAMACI\u00d3N<\/h3><\/div><\/div><div id=\"wpforms-2485-field_12-container\" class=\"wpforms-field wpforms-field-radio wpforms-list-2-columns\" data-field-id=\"12\"><fieldset><legend class=\"wpforms-field-label\">Opciones m\u00faltiples <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-2485-field_12\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-2485-field_12_1\" name=\"wpforms[fields][12]\" value=\"Reclamo\" aria-errormessage=\"wpforms-2485-field_12_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-2485-field_12_1\">Reclamo<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-2485-field_12_2\" name=\"wpforms[fields][12]\" value=\"Queja\" aria-errormessage=\"wpforms-2485-field_12_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-2485-field_12_2\">Queja<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-2485-field_13-container\" class=\"wpforms-field wpforms-field-html\" data-field-id=\"13\"><div id=\"wpforms-2485-field_13\" aria-errormessage=\"wpforms-2485-field_13-error\"><li><b>Reclamo:<\/b> Disconformidad relacionada con los productos o servicios.<\/li>\r\n<li><b>Queja:<\/b> Disconformidad no relacionada con los productos o servicios; o, malestar o descontento respecto a la atenci\u00f3n al p\u00fablico.<\/li><\/div><\/div><div id=\"wpforms-2485-field_14-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"14\"><label class=\"wpforms-field-label\" for=\"wpforms-2485-field_14\">Detalle de la Reclamaci\u00f3n <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><textarea id=\"wpforms-2485-field_14\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][14]\" aria-errormessage=\"wpforms-2485-field_14-error\" required><\/textarea><\/div><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"2485\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/iestpmgl.edu.pe\/wp-json\/wp\/v2\/pages\/2309\/\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-2485\" class=\"wpforms-submit\" data-alt-text=\"Enviando...\" data-submit-text=\"Enviar\" aria-live=\"assertive\" value=\"wpforms-submit\">Enviar<\/button><img decoding=\"async\" src=\"https:\/\/iestpmgl.edu.pe\/wp-content\/plugins\/wpforms\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Cargando\"><\/div><\/form><\/div>  <!-- .wpforms-container -->\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Por favor, activa JavaScript en tu navegador para completar este formulario.Por favor, activa JavaScript en tu navegador para completar este formulario. IDENTIFICACI\u00d3N DEL CONSUMIDOR RECLAMANTE Nombre * NombreApellidos Domicilio: *DNI\/CE\/PASAPORTE: *Tel\u00e9fono *Correo electr\u00f3nico * IDENTIFICACI\u00d3N DEL BIEN CONTRATADO Opciones m\u00faltiples * Servicio Producto Descripci\u00f3n del bien contratado * DETALLE DE LA RECLAMACI\u00d3N Opciones m\u00faltiples * [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"om_disable_all_campaigns":false,"footnotes":""},"class_list":["post-2309","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/iestpmgl.edu.pe\/wp-json\/wp\/v2\/pages\/2309","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/iestpmgl.edu.pe\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/iestpmgl.edu.pe\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/iestpmgl.edu.pe\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/iestpmgl.edu.pe\/wp-json\/wp\/v2\/comments?post=2309"}],"version-history":[{"count":4,"href":"https:\/\/iestpmgl.edu.pe\/wp-json\/wp\/v2\/pages\/2309\/revisions"}],"predecessor-version":[{"id":2490,"href":"https:\/\/iestpmgl.edu.pe\/wp-json\/wp\/v2\/pages\/2309\/revisions\/2490"}],"wp:attachment":[{"href":"https:\/\/iestpmgl.edu.pe\/wp-json\/wp\/v2\/media?parent=2309"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}